The Discussion on Nounbans and IP Bans

Discussion in 'Server Announcements' started by ypperin, Mar 2, 2018.

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  1. ypperin

    ypperin Community Manager
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    Greetings Cosmonauts!
    As many of you know a very in depth conversation has been going on on the forums regarding nounbans, ip bans and the like. The staff team as a whole has not only watched and read that post, but themselves been very much involved in in depth conversation discussing the community's questions, suggestions, concerns and considerations and have come to the following conclusion:

    All members of the community, staff and players alike, believe that we need to look into the more permanent bans and consider, in some situations, the possibility of unban, eligibility for unban on the ban panel and the prospect and possibility of unipbanning.

    Here's some of that conversation and how we hope to open dialogue, some aspects that we will be considering when you appeal:
    1. First how you appeal, your previous infractions, your honesty and the like during the appeal process will all play a role in the outcome of your appeal.
    2. The amount of time that has passed since your ban will be taken into consideration - if we're going to consider appeals on a case by case then use your head. If you should be banned and the offense is serious I strongly recommend you do not waste our time and make sure you have waited an appropriate amount of time before requesting to be considered.
    3. You are NOT guaranteed to get appealed even if you are really nice
    4. We WILL be implementing a formal "blacklist" for players that are no longer welcome on the server entirely
    5. Bans will be reviewed in the teamspeak only, in voice only (yes you have to use a mic), with either @Its_its or myself personally but may also include other administrators or staff members
    6. Serious bans may still be denied

    Teaming with hackers / ip ban evaders
    The community seems to understand the impact of teaming with players who fundamentally undermine the server as a whole. The staff team agree with the community that under certain circumstances the following may be considered:
    • An appeal may be denied:
      • Especially if the player has an extensive history
      • If the player was well aware of the circumstances
    • An appeal may be accepted outright - complete unban - based on a case by case review of the situation
    • An appeal may be soft accepted which can include:
      • a nounban may be removed however the player may not be unbanned entirely- based on a case by case review of the situation
      • a tempban may be issued with a nounban meaning the player may return after the tempban expires- based on a case by case review of the situation

    Rage Hackers

    The community understands the impact of rage hackers on the server as a whole, though are apprehensive about considering them for appeal. I would say the divide is 60/40 in favor for consideration. The staff team feel the same way. As such the following may be considered:
    • An appeal may be denied:
      • Especially if the player has an extensive history
      • If the player is apathetic or doesn't satisfy the admins in their appeal that the behaviour will not continue
    • An appeal may be accepted outright - complete unban - based on a case by case review of the situation
    • An appeal may be soft accepted which can include:
      • a nounban may be removed however the player may not be unbanned entirely- based on a case by case review of the situation
      • a tempban may be issued with a nounban meaning the player may return after the tempban expires- based on a case by case review of the situation

    Alt Bans with "nounban" in the reason

    The community understands that limiting a hacker's access to the server often involves an alt ban and why that alt ban is executed. In reviewing appeals relating specifically to alt bans players may find the following circumstances:
    • The appeal is denied outright:
      • Especially when the player is linked to multiple accounts with individual bans
      • Especially when the hacker has had recent access to the player's account
      • If the player is apathetic or doesn't satisfy the admins in their appeal that they have not done anything to ensure the security of their account.
    • An appeal may be accepted outright if - complete unban - based on a case by case review of the situation
      • If an extensive amount of time between accessing the account and the infraction took place
    • An appeal may be soft accepted which can include:
      • a nounban may be removed however the player may not be unbanned entirely- based on a case by case review of the situation
      • a tempban may be issued with a nounban meaning the player may return after the tempban expires- based on a case by case review of the situation

    DDoS / Dox
    The chance of being appealed for DDoS or Dox will be highly limited and much weight will be placed on keeping the account and the IP banned. That said, the community is in a 50/50 divide as are the staff. There are very few situations in which someone who is banned for either of these reasons will be considered for an unban. Time since the offense, sincerity of the threat, evidence indicating that it is not a threat but actually occurred are all aspects. Long story short you may appeal, but don't expect much.


    Refusing to join Teamspeak when frozen
    This will not be appealable.


    Will there be a mass unban?
    No we will not be considering a mass unban at this time. Currently SHIVA only bans for 90 days and only perm bans after numerous infractions.


    How to appeal
    A new channel will be made specifically for consideration near the top of the teamspeak titled "Admin Assistance - Ban Related". When admins have time they will move you and have a discussion. Please be patient as we are very busy. We have many players wishing to be considered and as much as we empathize with your availability we also have a busy schedule to maintain ourselves.
     
    #1
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