Spirit Planet Hardware Failure

Discussion in 'Server Announcements' started by Vaquxine, Feb 9, 2019.

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  1. Vaquxine

    Vaquxine System Administrator
    Administrator Developer

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    Greetings Cosmonauts,

    The hardware hosting Spirit Planet has been experiencing intermittent power cuts throughout the day causing crashes and rollbacks. We are in communication with the datacenter to resolve these issues.

    In the meantime, we are migrating the Spirit Planet game data to backup hardware so that the planet can be put back online in a stable environment ASAP.

    We understand crashes/rollbacks are extremely frustrating and annoying, especially on a Saturday afternoon. We will host a series of special events on Spirit Planet as compensation for the downtime once everything has been resolved. Unfortunately hard crashes like these are largely out of our immediate ability to prevent, as they are caused by power issues at our remote New Jersey datacenter.

    I will update this post with progress. Current ETA on downtime is ~20-30 minutes.

    EDIT #1: We are currently unable to access the most up to date Spirit Planet game data for transfer due to these power issues, we are working with the technicians to re-acquire remote access and begin the data transfer.

    EDIT #2: We have regained access to the remote box and are working on transferring relevant data to backup hardware.

    EDIT #3: Spirit planet is back online (and stable) on backup hardware. We have had to lower the slots as this hardware is not as powerful as the primary one.

    EDIT #4: The datacenter has isolated and correct the power issue, Spirit Planet is back online and stable on its primary hardware configuration.

    Thank you,
     
    #1
  2. Majorblake

    Majorblake Moderator
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  3. VexitusMC

    VexitusMC Well-Known Member

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    die die die
     
    #3
  4. Kiro5Lyfe

    Kiro5Lyfe Moderator
    Moderator <= Beta Tester => Orchid King Knight Imp Scribe Scorcher Beastslayer -= Tropico + =- -= Executioner + =- -= Guardian + =- -= General + =- Fiend -= Archmage + =- Glacier Dragon Cosmonaut

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  5. Nibblesnow

    Nibblesnow Ban Team
    <= Beta Tester => Squire Tropico Pleb Hero Seedling Shipwrecked Scorcher Guardian Archmage -= DemonLord + =- -= Scorcher + =- -= Glacier + =- Executioner Ghoul Commander Dragon Cosmonaut

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  6. LDram

    LDram Ban Team
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  7. MrNulll

    MrNulll New Member
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    Maybe better luck from now on?
     
    #7
  8. _ItsHugo

    _ItsHugo Well-Known Member
    King Pilot Witcher Private Pleb Hero Shipwrecked Guardian Archmage -= Tropico + =- -= DemonLord + =- -= Fantasy + =- -= Scorcher + =- Buccaneer FlowerKing Hatchling Glacier Drifter Heartless

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    no u, they are trying to help u so stfu?
     
    #8
  9. itscalleedskillz

    Mist -= Executioner + =- -= Guardian + =- -= Archmage + =-

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    dont run skyblock if you cant even run 1 server good
     
    #9
  10. Murtgah

    Murtgah Member
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  11. TylerScopes

    TylerScopes Member
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    THIS IS SOME BULLSHIT
     
    #11
  12. Matthieuhuss

    Matthieuhuss Member
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    At least spirit isn’t down
     
    #12
  13. Kiro5Lyfe

    Kiro5Lyfe Moderator
    Moderator <= Beta Tester => Orchid King Knight Imp Scribe Scorcher Beastslayer -= Tropico + =- -= Executioner + =- -= Guardian + =- -= General + =- Fiend -= Archmage + =- Glacier Dragon Cosmonaut

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    you realize its not a problem by us? or you just want to place blame ya?
     
    #13
  14. SlugTerraCraft

    Survivor Shard Adventurer -= Tropico + =- -= Guardian + =- Ghoul Dragon

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    Wow, so its a rollback?
     
    #14
  15. IlluminatiFish

    IlluminatiFish Well-Known Member
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    thank you vaq
     
    #15
  16. XxNinjaGhostxX

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  17. Gertius

    Gertius Ban Team
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  18. Gunneer

    Gunneer New Member
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  19. Roboninja2468

    Roboninja2468 Member
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  20. lxlpandeh

    lxlpandeh Member
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    smh.. 2 special kills rolledback
     
    #20
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